About Us
Formulate is building the technology platform redefining how personal care products are designed, manufactured, and delivered. We believe the era of mass-produced, one-size-fits-all skin and hair care is coming to an end.
We are leading the shift toward a new chemist-to-consumer model - where expert formulation, intelligent software, and advanced manufacturing come together to create products tailored to real people. By connecting formulation science directly to the end user, we are changing not only how products are made, but how they are discovered, customized, and purchased.
We're building the platform powering a new movement - one that replaces mass production with precision creation.
We are looking for an organized, disciplined, and business-minded candidate with operational leadership experience to supervise our production and shipping staff.
This position is responsible for overseeing the production and shipping staff at a company level. Core responsibilities are to manage the production process, shipping output, and staff to ensure that the process is as efficient as possible.
Attention to detail and a focus on quality is a must as we produce a high-volume of customized personal care products.
What would you be doing?
- Supervise day-to-day production & shipping operations and staff
- Work with leadership to set specific production targets and manage team to meet those targets
- Train new hires related to shipping and production
- Schedule shifts for all shipping and production roles
- Work with leadership for staff planning around production & shipping roles
- Ensure environment cleanliness
- Ensure proper handling of returned packages including communication with customer service and proper disposal/donation
- Assist in producing, packing and shipping of products
- Assist with troubleshooting equipment and its documentation.
- Enforce standardized operating procedure (SOP) for all shifts pertaining to shipping and production.
- Update training materials for SOP's that can be distributed to each employee.
What does success look like in this role?
- You have great verbal and written communication
- You have a strong ability to connect with and motivate staff
- You have a strong interest and understanding of Formulate's mission and values
- You are a team player with a professional, upbeat, and positive attitude
- You have excellent time management and organizational skills
- You are a self-motivator
What you would get from Formulate?
- The rare opportunity to join one of the hottest tech-enabled consumer startups with offices in San Francisco and St. Louis
- A collaborative work environment where your input is highly valued
- Competitive compensation